What Modern Receptionist Does
Modern Receptionist is group of savvy and sophisticated receptionist that work during business hours to provide you with great customer service! Not only do we answer your phone calls, we can schedule appointments on your calendar, input data into your customer relationship management software (CRM), transfer calls to you in the field or to any member of your team. You can have us give directions to your caller, make reminder calls, look up orders and even take orders. Each call is typed up with an accurate and detailed message that you receive by email, text or both. No need to stop and listen to voicemail when you have all the information right in front of you in written form, complete with phone numbers, email addresses and any information you request that we gather.
Afterhours Modern Receptionist provides you with a custom auto attendant with full function. Do you have an after hours emergency number that is available? We simply program that in so callers can select the correct option to be immediately connected. Do you want to direct message to different departments in your company or to specific individuals? No problem, we can set up all the voicemail boxes you need. Our specialty is to accommodate you!
With Modern Receptionist not only are your phones always answered politely and with great care, they are answered by a knowledgeable and helpful person. English is our first language and our receptionist work together in the same office and this means great communication that is not always understood when communicated by a computer prompt or script. All of our receptionists are up-to-date-with your unique needs.